FORCE MULTIPLIER IQ PRIVACY POLICY
Effective Date: October 10, 2025
Force Multiplier IQ, LLC (“Force Multiplier IQ,” “FMIQ,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at www.forcemultiplieriq.com (the “Site”), our online courses, programs, and digital products, and our related services (together, the “Services”), how we use and share that information, and the choices and rights you have. By using the Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information you provide to us.
We collect the personal information you choose to give us when you use the Services, including when you create an account, purchase a program or product, register for a live session, join our community, subscribe to emails, complete a form, or contact us. This may include:
• Identifying and contact information, such as your name, email address, mailing address, and phone number.
• Account and login information for our course and community platform.
• Payment information, such as billing details, which is collected and processed by our third-party payment processors. We do not store full payment card numbers ourselves.
• Content you submit, such as comments, posts, survey or assessment responses, and messages you send to us or share within the community.
• Any other information you choose to provide.
Information we collect automatically.
When you visit the Site or use the Services, we and our service providers may automatically collect certain information about your device and activity, including your IP address, browser type, device identifiers, pages viewed, links clicked, the dates and times of your visits, and the website you came from. We collect this information using cookies and similar technologies, as described in Section 6.
Information from third parties.
We may receive information about you from the third-party platforms and service providers we use to operate the Services, such as our course and community host, our payment processors, our email and analytics providers, and the video platform used for live sessions, as well as from any school, district, or organization that purchases access on your behalf.
2. How We Use Your Information
We use the information we collect to:
• Provide, operate, and maintain the Services, including delivering courses, programs, digital products, and live sessions, and hosting our community.
• Process your purchases, deliver what you have bought, and provide customer support.
• Create and manage your account and authenticate your access.
• Communicate with you about your purchases, account, and the Services, and respond to your inquiries.
• Send you marketing and promotional messages, special offers, and announcements, where permitted, which you may opt out of at any time.
• Personalize and improve the Services and develop new offerings.
• Maintain the security of the Services, prevent fraud, and enforce our terms and agreements.
• Comply with our legal obligations and exercise or defend legal claims.
3. Legal Bases for Processing (EEA and UK Visitors)
If you are located in the European Economic Area or the United Kingdom, we process your personal information on the following legal bases: performance of a contract with you; your consent, which you may withdraw at any time; our legitimate interests in operating, securing, and improving the Services and in marketing to you, balanced against your rights; and compliance with our legal obligations.
4. How We Share Your Information
We do not sell your personal information for money. We share personal information only as described below:
• Service providers. We share information with the third parties that help us operate the Services, including our course and community platform (Kajabi), the video platform used for live sessions (Zoom), our payment processors ([PAYMENT PROCESSORS, e.g., Stripe and PayPal]), our email and marketing tools, and our analytics providers. These providers may use your information only to perform services for us.
• Institutional purchasers. If a school, district, or other organization purchases access to the Services on your behalf, we may share information about your registration and participation with that organization.
• Legal and safety. We may disclose information when we believe it is necessary to comply with the law or legal process, to enforce our agreements, or to protect the rights, property, or safety of Force Multiplier IQ, our users, or others.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• With your consent. We may share your information for any other purpose with your consent.
5. Within the Community
If you participate in our community or post content through the Services, please be aware that information you share, including your name and the content of your posts, may be visible to other participants. Do not share information in community spaces that you wish to keep private.
6. Cookies and Tracking Technologies
We and our service providers use cookies and similar technologies to operate the Site, remember your preferences, understand how the Services are used, and support marketing. Cookies are small files stored on your device. You can usually set your browser to refuse cookies or alert you when cookies are being used, although some features of the Services may not function properly without them. We may also use analytics services, such as [ANALYTICS PROVIDER, e.g., Google Analytics], that collect information about your use of the Site.
7. Third-Party Links and Services
The Services may contain links to third-party websites or rely on third-party platforms that have their own privacy practices. This Privacy Policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party services you use, including Kajabi, Zoom, and our payment processors.
8. Data Retention
We retain your personal information for as long as your account is active, as needed to provide the Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete it or de-identify it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information. Where these rights apply, you may request to access the personal information we hold about you, correct inaccurate information, request deletion, and opt out of marketing communications.
California residents.
If you are a California resident, you may have the right to know what personal information we collect, use, and disclose; to request deletion or correction of your personal information; and to opt out of the sale or sharing of personal information. We do not sell your personal information for money. We will not discriminate against you for exercising these rights.
EEA and UK residents.
If you are located in the EEA or the UK, you may have the right to access, correct, delete, restrict, or object to our processing of your personal information, the right to data portability, and the right to withdraw consent. You also have the right to lodge a complaint with your local data protection authority.
How to exercise your rights.
To exercise any of these rights, contact us at [email protected]. We may need to verify your identity before responding, and we will respond within the time required by applicable law. You can also unsubscribe from marketing emails at any time using the link in those emails.
11. Children’s Privacy
The Services are intended for adults and are not directed to children under the age of 16. We do not knowingly collect personal information directly from children. While Force Multiplier IQ works with schools and educators, our Services are purchased and used by adults, and we do not knowingly collect personal information from students. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
12. Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them.
13. International Visitors
Force Multiplier IQ is based in the United States, and the Services are hosted in the United States. If you access the Services from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above and post the updated policy on the Site. Your continued use of the Services after the updated policy is posted constitutes your acceptance of the changes.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, you may contact us at:
Force Multiplier IQ, LLC